Internet of Things

How IoT Is Facilitating the New Normal of Employee Experience


According to McKinsey’s insights from a survey of 100 executives across geographies and industries, nine out of ten organizations are looking at a hybrid working model. Most executives expect that for roles that aren’t essentially on-site, employees will be on-site anywhere between 21 to 80 percent of the time, roughly between one to four days per week.

At best, organizations that foresee hybrid work have a high-level plan without a micro-vision for how the new normal of employee experience will take shape.

We believe the Internet of Things can help. The annual Consumer Electronics Show that took place virtually this year had a lot of talk and innovation around the smart enterprise.

Related Reading : How IoT is Optimizing Supply Chains for Efficiency and Accuracy

The State of Hybrid Work and the Modern Workplace

During the pandemic, organizations that kept their employees connected saw a surge in productivity. These small opportunities for connection include project discussions, idea sharing, networking, mentoring, coaching and more. Among leaders that report a productivity surge, 67% agree that such microtransactions have increased.

With hybrid work becoming the status quo, leaders will need to design and develop action plans to maintain the tiny transactions among employees for their productivity gains.

Let’s see a few ways IoT can lead to better hybrid workspace experiences.

IoT for Supply Chains and Manufacturing Companies’ Employees

IoT has been proven of significance to enable remote work productivity. With the pandemic gradually subsiding, existing IoT applications in certain industries will proliferate as new ones emerge.

Especially in industries such as manufacturing that are labor-intensive, IoT can be an indispensable way to remote productivity. A proper mesh of cameras, sensors and other intelligent things can allow technicians to track and manage asset performance in real-time from anywhere at any time.

Predictive analytics powered by IoT can make asset maintenance efficient, yielding productivity to smart manufacturing ecosystems. Moreover, IoT can add value to supply chains by enabling remote inventory tracking, warehouse utilization and storage conditions management.

Related Reading : How DeepTech Startups Can Tackle Specific Manufacturing Problems with IoT

IoT for Office Space Optimization

With the rise of hybrid work, office spaces will become less about sitting at a desk from 9 to 5 and being productive alone. Instead, offices will become more about culture, collaboration and community.

We know that seeing someone over Zoom isn’t the same as seeing them in person. Offices will now need to support the urge for engagement and relationships at work. Also, office days will be about locally using company resources and space as employees see fit.

IoT can drive this change by enabling indoor geolocation for employees to learn the whereabouts of managers and coworkers for fruitful collaboration. Scheduling meetings and casual events within teams can also be simplified with IoT.

Moreover, booking and managing office space and resources can get easy with the IoT as anyone can check availability in real-time for quicker decision making and optimized space usage. 

Related Reading : How IoT Enables Remote Patient Monitoring with Telehealth

IoT for People-first Leadership

It’s no news that connected devices generate a lot of data. This data is helpful if scoured for insights around employees and things that matter to them and the business. IoT can help leaders and executives keep a tab on individual, department and location-wise productivity and performance.

Such insights can drive decisions for promotions, growth and change. Analytics of collected data points can also help unearth employee issues leading to a negative employee experience, such as lack of boundaries, unhealthy work patterns and more.

IoT analytics can also signal when an employee is considering leaving the organization so that HR can plan successors and attempt to retain employees for a lower churn rate. The applications of IoT data are only limited by the kind of data a company is willing to capture around their employees.

IoT for Remote Learning and Upskilling

IoT can yield an innovative and interactive learning ecosystem for employees from the comfort of their homes. For businesses that work with on-field staff, this can mean remote guidance and high-quality training delivered on the go, leading to business benefits such as efficient on-field performance, customer satisfaction and higher outcomes.

IoT data can also be assessed to find skill gaps across the hierarchy in an organization to plan upskilling and reskilling endeavors. Data collected around mandatory training and learner preferences can also help organizations deliver personalized learning for efficient output.

Connected devices can also help capture flawless data around how much time each employee spends on upskilling, which can inform transparent rewarding and incentivization practices.

Ensuring Employee Well-being with Sensor Data

IoT can help organizations monitor both the physical and mental well-being of their employees. Devices can tune into conversations and pick up keywords such as stress, burnout and more that point toward declining mental health. 

Post the pandemic, it’s expected of employers to care about their employees’ safety, not just from the physical point of view. IoT can help mitigate the effects of poor mental health and prevent mental breakdowns that lead to low productivity, poor employee performance and low morale in employees.

Besides, IoT devices can measure indoor air quality continuously for any signs of pollutants that can significantly impair cognitive performance. Especially after the COVID-19 pandemic, this application of the IoT can be a welcome move within organizations.

In other areas, IoT can help ensure optimal lighting, temperature and humidity within offices to maintain comfortable working conditions.

The new normal of employee experience will significantly differ from its older version. Organizations will need to rethink employee needs and strategize to meet them.

If you have an idea to make the new employee experience exceptional with the Internet of Things, KiwiTech’s IoT consultants and developers can help bring it to fruition.

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